Refund policy
We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at "Richardmarksbikeparts@hotmail.com". Please note that returns will need to be sent to the following address: 62 Scholes Lane, Scholes, Cleckheaton, BD19 6NH
You can always contact us for any return question at "Richardmarksbikeparts@hotmail.com".
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ukcarburettorcleaning@outlook.com.
NO WARRANTY POLICY
• Sold "As Is": All used, salvaged, and reconditioned parts are sold strictly on an "As Is" and "With All Faults" basis Richard Mark's Bike Parts explicitly disclaims and offers no commercial warranty, guarantee, or lifespan assurance on any pre-owned items.
Statutory Consumer Rights: This policy does not affect your statutory consumer rights under the UK Consumer Contracts Regulations (your 14-day right to cancel and return the item from the date of delivery).
No Post-Installation Warranty: Once a part has been accepted, unsealed, and installed onto a vehicle or machinery, no warranty is provided for its subsequent performance, longevity, or failure.
Inspection Period: Buyers are granted a maximum of 14 days from the date of delivery to inspect the part visually. Any claims that an item arrived damaged or non-functional must be submitted to us in writing before the part is fitted or modified.